MiNightVet launches BSL SignVideo Service

We are delighted to announce that our out of hours emergency services provider – MiNightVet – now offers the BSL SignVideo service for our deaf clients who use British Sign Language (BSL). The service is available during the following hours:

Monday – Friday from 8pm – 8am
Weekends from Saturday 1pm to Monday 8am
Bank holidays – 24 hours

The free BSL SignVideo service works using video calls connected to fully qualified BSL interpreters and enables deaf clients to communicate through SignVideo either by calling the MiNightVet practice from home or when they are invited to attend the practice with their pet for emergency treatment.

A client will need their own smartphone, computer or device with video and sound and their own data to use the service.

Clients can access the service by:

  • clicking on the SignVideo link from the MiNightVet practice page on the MiNightVet website – www.minightvet.com
  • clicking on the SignVideo link for MiNightVet on the emergency page of their practice website
  • using the SignVideo app. To find out how to download the App, go to https://www.signvideo.co.uk/downloads/
    The app has a list of our practices.

More information

To find out more about this service including the equipment you need, and to view the terms, visit our Deaf BSL Service.

COVID-19 Update
We are working safely and will continue to provide care for your pets during the COVID-19 pandemic including local and national lockdowns. To help us with our new ways of working and to keep us all safe, please do not attend the practice unless you have called us first and have a pre-booked appointment. Thank you.
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